Protect the natural beauty of your Hardwood Flooring

For cleaning, make sure you .....
  • Use a damp cloth to blot spills and spots as soon as they happen. Always avoid allowing liquids to stand on your floor.


  • Sweep, dust, or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent accumulation of dirt or grit that can scratch or dull the floor finish.


  • We also suggest that you periodically clean your hardwood floor with a great product called Woodwise. Woodwise hardwood floor cleaner will make cleaning and care a breeze. It is an easy to use concentrate that you mix with water and use with a specified mop. To make your life easier, we sell Woodwise as a kit with the mop so you will have everything you need to keep your floors looking beautiful. Not only is Woodwise a great cleaning product, but it also helps to protect the finish of hardwood floors to keep that lustrous beauty. Best part is, if you bought the floor from us, you get a discounted price on Woodwise for the life of the floor.

While cleaning is easy, there are a few things to avoid:

  • Don't use oil based, wax, polish, or strong ammoniated or abrasive cleaners.


  • Don't use steel wool or scouring powder.


  • Don't wash or wet-mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.


  • Don't use any type of buffing machine.

Other routine care instructions:

  • For spots such as candle wax or chewing gum, harden the spot with ice and then gently scrape with a plastic scraper, such as a credit card. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.


  • Do not use any type of buffing machine.

Use protective mats - Good quality entry and exit mats will ehop collect the dirt, sand, grit and other substances such as oil, asphalt, or driveway sealer that can otherwise be tracked onto your flooring. Do not use rubber-or foam-backed plastic mats as they may discolor the flooring. To prevent slippage, use an approved vinyl rug underlayment.

Use D-FENDER PADS on ALL furniture - Use floor protectors and wide-load-bearing leg bases/rollers to minimize indentations and scratches from heavy objects. As a rule, the heavier the object, the wider the floor protector should be.

Maintain relative humidity level - Maintain a normal indoor relative humidity level between 45 and 65% throughout the year to minimize the natural expansion and contraction of wood.

  • Heating Season (Dry): A humidifier is recommended to prevent excess shrinkage due to low humidity levels. Wood stove and electric heat tend to create very dry conditions.


  • Non Heating Season (Wet): an air conditioner, dehumidifier or periodically turning on your heating system can maintain humidity during the summer months. Avoid excessive exposure to water during periods of inclement weather.

Avoid sharp objects - While your Hardwood floor is one of the most wear resistant floors on the market, sharp or pointed objects can damage it nonetheless.

Watch your feet - Don't walk on your flooring with stiletto-style heels, spiked golf shoes, or cleats. They may cause indentations in your flooring.

Rearrange your rugs and furniture - Periodically rearranging your area rugs and furniture will allow the flooring to age evenly. UV sunlight will soften the tone of different species of hardwood to varying degrees.

Protect the floor when moving - Use a dolly when moving heavy furniture or appliances. But first, put down a sheet of quarter-inch plywood or masonite to protect the floor. Never try to slide or roll heavy objects across the floor.